Refunds & Returns

Goods that are received damaged will be refunded or replaced. If your item does arrive damaged please contact within 24 hours of receipt, please email tobiasinteriors@gmail.com. and supply your photographic evidence within 48 hours so we can claim from our postal carrier, after 48 hours we will not be held responsible for any damages reported.

Returns

If for any reason you are not happy with your purchase, you may return a stocked item within 14 days of receiving your package for a full refund or exchange.  Goods must be returned unused in the same condition they were sold and in the original packaging if possible. Delivery and collection charges are non refundable. Please obtain a proof of postage when returning items.

Exceptions

Sale items and bespoke/made to order items are not returnable unless damaged.

Description of Goods

I take great care to ensure that the descriptions of my products are accurate, some items are handmade so sizes and appearances may differ slightly from one item to the next. Please bear in mind that antique/vintage goods will show natural signs of wear and tear associated with age.